FAQs

If you’ve lost or damaged your race bib you’ll be able to get a replacement by request only! All requests must be submitted by email to: info@frontrunnerevents.co.uk. The cost of a replacement is £10 CASH ONLY – please bring your I.D. with you so we can cross-check your registration and ensure your details are correct – there are no exceptions to this rule.

Yes, there is parking available for event goers at the locations below. Please note, the start of the half marathon is in Trostre and the 10K is in Festivals Fields – so double check your start location!  If you’re car sharing with someone who’s doing a different distance to you, half marathoners MUST be dropped off first and 10km runners MUST park or be dropped last at Festival Fields. Please note, parking payment rules vary per site and must be adhered to:

10K runners and spectators: Festival Fields (SA15 4DP). What3words: veal.sang.island. Please note, parking at Festival Fields is managed by Carmarthenshire County Council and can be booked in advance HERE.

Half Marathon runners and spectators: There are three preferred parking sites that the closest to the start area as listed in order below. To book your spot in the preferred site CLICK HERE – this will take you to you race registration where you’ll be able to add parking to you booking.

**Please note, you MUST pre-book your parking as spaces are limited and on a first-come-first served basis. If you have not booked your parking you will not be able to bring your car into the car park***

Once you’ve booked your place, you’ll will receive a confirmation email with QR code that you must print and display on your dashboard, as all sites are monitored. You’ll find event Marshalls who will direct you upon arrival.

1. Trostre Tata Steel Site Car Park 1 (what3words: curving.parts.donor)
2. Trostre Tata Steel Site Car Park 2 (what3words: range.leaned.strain)
3. Scarlets Stadium Car Park (what3words:sands.venue.seat)

Other car parks are located at:

1. Murray Street Multi-Storey Car Park (what3words: flap.those.fall) – pay on arrival.
2. Bynea (what3words: forehand.rally.calculating) This car park is managed by Carmarthenshire County Council and can be booked in advance HERE – please remember when booking to enter the location:# 715040.

All vehicles and property are left are at your own risk.

You may withdraw from the event as per the race terms and conditions (signed when entering). A participant may withdraw within the cooling-off period (14 days after payment) unless entering within two weeks of the closing deadline as all packs will be put straight into production at this point. Notice of withdrawal from the event must be communicated by emailing to: info@frontrunnerevents.co.uk stating your withdrawal by entering WITHDRAWAL in the subject line of the email. Withdrawals CANNOT be accepted by telephone.

Unfortunately, we are unable to offer refunds. This is due to the costs associated with the preparation and planning of the event. However, if you purchased the ‘Ticket Protection’ at point of entry you can find more information about making your claim on your confirmation email. Ticket Protection is a stand-alone Agreement between You and Refundable. Front Runner Events cannot assist with any claims or enquiries in respect of this.

Yes – Your entry into the Event is transferable up until 31^st December 2025. Any transfer to another participant will be subject to a fee of at least £12 (plus admin charges). You are responsible for the transfer. Transfers are conducted via your Members Hub. You will not receive a refund. In the event you are found to have transferred your race entry to another person, without following the Event procedure your race number will be disqualified from the Event and you will not receive a finishing time or certificate.

Your entry into the Event is transferable up until 31^st December 2025. Where the Event you are transferring into is at a higher price, you will be charged the difference in cost. You are responsible for the transfer. Transfers are conducted via the Members Hub. You will not receive a refund. In the event you are found to have transferred your race entry to another person, without following the Event procedure your race number will be disqualified from the Event and you will not receive a finishing time or certificate.

Your entry into the Event can be deferred if you are injured, have a medical condition or are pregnant/postpartum which is preventing you from completing this year’s event. Your entry can be deferred once and into the subsequent year’s event. You will need to conduct this via the Members Hub. You will be asked to provide proof of injury/medical note/midwife note. A deferral fee of £30 (+ bf) will be applicable once your application to defer has been approved and a registration form must be completed to confirm your entry into the event. The request to defer your entry must be received before the deadline, which is 4^th February 2026.

All your details can be updated via the Njuko Members Platform this includes your address, finishing time, race distance and more! Any changes MUST be complete by our advertised transfer deadline. Failing to change your address will mean your race pack arrives at your old address, and you will be liable for retrieving it. If the current occupant returns your pack to us, we will let you know.

The location for the half marathon is at the Tata Steel Trostre site (SA14 9SD) and the 10K is at Festival Fields (SA15 4DP). Both races will start at 9am.

As parking is located within a few metres of the start line there will be a small baggage point in the Event Village. If you are participating in the half marathon your bag will be taken to the bag point at Festival Fields. You are not advised to leave any valuables in your bag and all items are left at your own risk. When storing items/bags in your vehicle make sure they are out of sight in your vehicle before you begin your race.

Yes, thanks to our hydration partners at Brecon Carreg you will be able to stay hydrated throughout your race on the route and at the finish.

Yes, there are toilets, located throughout the course as well as plenty at the start. In addition, there will be female-only toilets (with sanitary products), and urinals at the race village.

Yes, you must be able to complete the full distance of the Event (13.1 miles & 10K) within 4 hours for the half marathon, and 2 hours for the 10K. If you exceed 1 hour 53 minutes at the 10K point for the half marathon, you will not be able to continue in the event. There will be tail walkers at the back of each event distance.

No – there will be no entry or registration on the day of the half marathon or 10K.

Professional medical staff will be available at the Start/Finish line and along the course should you face difficulties.

Only those who opted to buy a tech tee will receive a t-shirt directly from our suppliers. 

Entry fees go towards, but are not limited to the following:

• Finisher medals.
• Event staging and logistics.
• Staffing costs.
• Volunteer contributions.
• Plant and equipment hire.
• Road closure and traffic management costs.
• License and membership fees.
• Race timing and tech (including the race day app, entry portal, website and communications).
• Medical provision.
• Safety team and radio communications.
• Race village.
• Race day commentary.
• Branding & signage.
• Photography & videography.
• Event support including office overheads and running costs.
• Event marketing and advertising.

Yes, our official photographers will out capturing you at your very best! You will be able to purchase your official photographs after your race.

If you have a query with your finishing time just complete the ONLINE FORM (once live) and the timing company will get back to you. For race timing queries, please complete this form.

If you chose to have your race pack posted during registration, then you can expect to receive your race pack approximately 1-2 weeks prior to the event date. If you’ve chosen to collect your race pack, you’ll be able to collect this between 9-5pm on the 6th February and between 9-4pm on the 7th February at Pentre Awel Leisure Centre (SA15 2EZ). PLEASE NOTE: There will be NO collections on race day, so please remember to bring it with you and look after your race number on the day!

Your race pack contains your race number with an integrated timing chip, and other relevant information.

Yes, you will need to contact them directly for a fundraising pack.

Running in fancy dress is welcomed, however if your outfit is likely to impede other runners please contact info@frontrunnerevents.co.uk

In line with Welsh Athletics rules, headphones are no longer permitted.